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Later Living Conference: Service-led model key to cracking mid-market

By 2023-06-22T15:06:00

Tom Hartley, Carterwood

Later living operators need to move from a product-led to a service-led model to create a successful mid-market offering, Tom Hartley, managing director of data and analysis firm Carterwood, said in a speech today at Property Week’s Later Living Conference.

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